Privacy Policy

We collect information you provide directly to us, including:

Account Information: Name, email address, and password when you create an account.

Profile Information: Resume data, career goals, skills, and professional experience you share with our AI teachers.

Usage Data: Session transcripts, scores, progress data, and learning preferences generated through your interactions with our platform.

Device Information: Browser type, operating system, device identifiers, and IP address for security and analytics purposes.

Payment Information: Billing details processed securely through our third-party payment provider. We never store full credit card numbers.

We use the information we collect to:

- Provide, maintain, and improve our AI coaching services
• Personalize your learning experience through our adaptive memory system
• Generate performance scorecards and progress analytics
• Send you service updates, security alerts, and support messages
• Analyze usage patterns to improve our platform and AI models
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations

We do not sell your personal information to third parties.

We may share your information only in the following circumstances:

Service Providers: With third-party services that help us operate our platform (hosting, analytics, payment processing).

Legal Requirements: When required by law, court order, or to protect the rights and safety of our users and platform.

Business Transfers: In connection with a merger, acquisition, or sale of company assets, with appropriate privacy protections.

Aggregated Data: We may share anonymized, aggregated data that cannot identify you for research and analytics purposes.

We implement industry-standard security measures to protect your data:

- All data transmitted over HTTPS/TLS encryption
• Firebase Authentication with secure token management
• Firestore security rules enforcing user-level access control
• Regular security audits and vulnerability assessments
• Encrypted database storage for sensitive information
• Access controls limiting employee access to user data

While we strive to protect your data, no method of electronic transmission or storage is 100% secure.

You have the following rights regarding your personal data:

Access: Request a copy of all personal data we hold about you.

Correction: Update or correct inaccurate personal information.

Deletion: Request deletion of your account and associated data.

Export: Download your data in a machine-readable format.

Opt-out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at privacy@careerinstructor.com.

We use cookies and similar technologies for:

- Essential Cookies: Required for platform functionality (authentication, preferences).
• Analytics Cookies: Help us understand how users interact with our platform.
• Performance Cookies: Optimize loading speeds and user experience.

You can control cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.

CareerInstructor is designed for users aged 16 and above. We do not knowingly collect personal information from children under 16. If we become aware of such data collection, we will promptly delete it.

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification. Your continued use of the platform after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact us:

- Email: privacy@careerinstructor.com
• Response Time: Within 48 hours on business days